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Privacy Policy

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Privacy Policy – Pinaari


This Privacy Policy sets out how Pinaari (“we”, “us”, “our”) collects, uses, stores and protects your personal information, in line with the requirements of UK data protection laws including the General Data Protection Regulation (“GDPR”).
 

1. What Information Is Collected?
We may collect and process the following information:

  • Name

  • Email address

  • Telephone number

  • Delivery address

  • Details relating to your enquiry or order

  • Dietary requirements (if provided)
     

Information is collected only when you submit an enquiry, place an order, or contact us via our website, email, or telephone.
 

2. How Is Personal Data Used?
We use your personal information only to:

  • Respond to enquiries and requests

  • Process and deliver orders or services

  • Contact you with updates about your booking or delivery

  • Deal with any questions and follow up after service
     

Pinaari does not use your contact details for general marketing communications unless you have given explicit consent.
 

3. Data Sharing
We do not share your personal data with third parties unless required to:

  • Complete delivery (with trusted couriers or partners)

  • Comply with legal obligations

We never sell or disclose your data to unrelated third parties.
 

4. Data Storage and Retention
Your data is stored securely and retained only as long as needed for the activity concerned (order fulfilment or inquiry response). When no longer required, personal data is deleted or securely disposed of.
 

5. Your Rights
Under UK data protection law, you have the right to:

  • Access your personal data

  • Request correction of errors

  • Request deletion of your data (where permissible)

  • Object to processing in certain circumstances


Please email us at info@pinaari.co.uk with any such requests.
 

6. Cookies and Website Information
Our website may use cookies to improve your experience and for analytical purposes. You can control cookie preferences through your browser settings. No personally identifiable information is collected via cookies unless you submit this information directly.
 

7. Security Measures
All personal data is stored securely. We take reasonable steps to prevent unauthorised access, loss, or misuse of your personal information.
 

8. Changes to This Policy
This Privacy Policy may be updated periodically. Any changes will be posted on our website and take immediate effect.

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9. Contact

For queries about this policy see contact details on this website.

table laid with variety of indian and punjabi food, looking succulent and inviting in a di
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